Business Excellence Southern Africa (BESA) is privileged to bring to South African Executives this opportunity to gain the comprehension and knowledge on how to bring about a best in class quality organisation beyond that which your current system deliverys. 

This executive workshop teaches the concepts of "direction, focus, alignment, and reason".  It can be taken to represent a "leading star" for your organisation, the "path from strategy to action".  Herein rests the most powerful message of the workshop- alignment of purpose The relentless pursuit of common purpose is necessary for organisations to lead in their segment of the economy

The workshop takes the executive on a journey of comprehension of what and how to measure, from building precept upon precept and ' weaves all of the continual quality improvement tools that you have learned into the workshop to illustrate that all are important, but only optimized when part of an over-arching commitment to support the alignment of purpose throughout the organisation.  For example, governance and policy must support process and must not tolerate a silo approach by functional areas. Each module provides insight into methods developed through working with client organisations, starting with identifying Vision, Mission’s, policy statements, strategic plans, product lifecycle views and risk management. The presenter tackles the drivers that shape an organisation:  leadership, customers, employees, suppliers, processes, technology and finance. The modules on establishing and identifying appropriate measures is helpful in showing how the approach links strategic key performance indicators with performance measures that are meaningful to staff. The use of rigorous benchmarking and structured business intelligence to develop tactical targets, driven by Top Executive Audits (TEAs) This workshop is powerful.
Onward to implementation! The workshop carefully underlines the need for consistent application of total quality management and not to rely on the latest fad. To ensure fast track turn around towards achieving Best in Class results in your organisation, Join us for the day that will truly challenge mediocrity.

See course schedule for dates or request in-house presentation