Competitive Business Skills for Strategy Workshops
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Course Code
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Course Title(click on code for further information)
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Duration |
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CBS 70 |
The Strategic Management Workshop |
5 Days |
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CBS 71 |
The Business Excellence Model Overview |
2 Days |
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CBS 72 |
Managing a Self Assessment Process |
2 Days |
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CBS 73 |
The Quality Health Check |
1 Day |
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CBS 74 |
Planning Business Excellence |
1 Day |
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CBS 75 |
Systems Thinking driving Innovation and Problem Solving |
2 Day |
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CBS 76 |
Facilitator & Train the Trainer Skills |
2 Days |
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CBS 77 |
7 to 7 Strategic Workshop for Executives |
1 Day |
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CBS 78 |
Dancing with Stress |
3 Days |
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| Course Overview |
Outcome |
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Those organisations that are seriously interested in adopting the principles of a Continuous Improvement Process recognize that the behavior of all managers, starting at the top is critical to creating the new culture.
Clearly there is no prescription for effective leadership, but there is a common set of skill required.
These sets out to explain the need for culture change and to provide straightforward knowledge and skills for managers at all levels. It avoids the hype and buzzwords associated with what is seen as the “soft” side of continuous improvement and is intended to be a practical application of the key principles.
These courses should be of relevance to anyone who manages other people and who seeks to enhance their ability in order to harness full staff potential.
The course material is also designed as a resource pack for managers, trainers and improvement facilitators, enabling them to develop the skills and behaviours of excellent leadership. |
The outcome of this training will result in the delegate adopting a dynamic and systemic approach towards developing and deploying core organisational objectives towards a sustainable and continuous improvement process which delivers Customer Service.
Assessment is demonstrated via practical assignments, in class in the form of case studies, team exercises and examination.
On site mentorship is available on client request. |
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