The learning objective of these courses is to
provide knowledge of Quality Management
Systems based on ISO 9000 Series.
The subjects addressed:
The difference between:
- Quality Inspection,
- Quality Control,
- Quality Assurance,
- Quality Management
- Total Quality Management
- Business Excellence Modeling
Total Quality. The Eight Quality Principles on
which the ISO 9001 is based.
Difference between Continual (Effectiveness) and
Continuous (Efficiency) Improvement.
The relationship between ISO 9001:2008 and ISO
9004 and Total Quality Management.
ISO 9001:2008 and the Process approach to First,
Second and Third Party Quality Management
System Auditing ISO 19011.
The structure of documenting and implementing a
Quality Management System based on achieving Quality Policy and Objectives.
The role of measurement, Quality Tools and a
factual approach to decision making.